10 Best WordPress FAQ Plugins (plus How to Create the FAQ section Manually)
Providing high-quality customer support is essential to maintain a successful firm. Yet, dealing with queries could get tedious and time-consuming. That's where WordPress FAQ plugins are useful.
In order to reduce your time that you spend on the same question over and over again It is possible to include a Frequently Asked Questions (FAQ) section on your site. Although you could always make one by hand but using a plugin will make it easier and more efficient and also incorporate advanced style.
In this article, we'll dive deeper into the advantages of having an FAQ section on the WordPress website. In the next post, we'll discuss the most effective WordPress FAQ plugins available on the market, and discuss the best way to set up an FAQ section that doesn't require any additional software. Let's get started!
Why Your Website May Need an FAQ Page
With that said, managing support requests isn't always easy. Particularly if you're just starting out or your company is not yet large It can be difficult to find time to dedicate the time needed to answer queries. It's extremely difficult and time-consuming building a 24/7 customer support for many business owners.
This is why it's wise to be proactive in providing answers to ensure that customers do not have to reach your company.
Having answers to your FAQs on your website ensures that - regardless of which part of the world or when they're using your products or services - customers will be capable of resolving basic problems by themselves. This way, you can swiftly alleviate their complaints without having to lift a finger.
10 Top WordPress FAQ plugins
For WordPress customers, it's fairly simple to include an FAQ section on your site by using a plugin. There are a variety of options for you to select from
- Ultimate FAQ
- Affion FAQ
- Easy Accordion
- WordPress Responsive FAQ
- Knowledge Base for documents and FAQs
- HTML5 Responsive FAQ
- FAQ from 10Web
- Spider FAQ
- Quick and Simple FAQs
- WooCommerce questions and Answers
We'll take a closer glance!
1. Ultimate FAQ
Like the title suggests, Ultimate FAQ software aims to accomplish the job of all in relation to FAQs. Through WooCommerce integration as well as Block Editor optimization, Ultimate FAQ is extremely flexible and adapts to almost any site and level of the user's ability.
The most important features are:
- Three questions-related blockages
- An FAQ tab for WooCommerce product pages.
- FAQ categories and tags
You can download Ultimate FAQ for free by visiting the Plugin Directory, or purchase Premium Version of the plugin. Licenses start at $30 per year, and give you access to advanced features and styling options.
2. Affirmation FAQ for Accordion
One of the issues concerning FAQ pages is that they can quickly become long and cluttered. Collapsible, accordion-style layouts have become a common solution for this issue, since they prevent users from having scrolling for long periods of time.
The Accordion FAQ helps make using this feature simple. By using this plugin, you are able to:
- Create multiple FAQ accordions
- Shortcodes for FAQ lists and Incorporate lists.
- Make your own accordion unique with a range of options of colors
- Add and access Font Awesome icons
- Organize your questions with a drag-and-drop builder
3. Easy accordion
But, the Easy Accordion offers unique themes for styling your FAQs. You'll have access to one theme with the basic version. Alternatively, you can change to the more advanced Accordion Pro and get access to the 16 themes that are premium. The Pro tier gives you a more extensive selection of styles starting at just $29.
4. WP Responsive FAQ
With mobile internet use increasing being an essential feature in the present. WP Responsive FAQ is making this feature an absolute priority thanks to its compact FAQ design. Furthermore, its exclusive shortcode system enables you to provide the exact questions at the right places.
Other attributes are:
- You can create your own FAQs like you would create WordPress posts
- Shortcode parameters for customizing displays
- Categories to help you organize and present your FAQs
- WooCommerce FAQs for products (premium only)
Apart from a better WooCommerce integration, the higher-end version of the plugin comes with fifteen additional shortcode parameters to give you greater flexibility to customization. It is possible to purchase a license starting at $69 per year.
5. Knowledge Base of Documents, as well as FAQs
Choosing the right WordPress FAQ plugin is particularly difficult since many of them are so identical. One of the nice aspects of Knowledge Base Documents and FAQs is it brings an entirely different perspective on the scene. Instead of simply creating an accordion-style FAQ list the plugin creates your website as well as your an entire knowledge base.
That means that you are able to:
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- Include documents that can be downloaded to share user guides and other related information
- Allow users to browse for your FAQs and documents to find exactly what they need
- Style your knowledge base by using themes that are pre-built
If an easy FAQ page isn't cutting it, or you want to provide detailed manuals on your product, this plugin may better than some other options that are on this list. The plugin itself is free, but there are several premium extensions which you could use to expand it. The prices range from $15 to $80 for a year.
6. HTML5 Responsive FAQ
The last thing you would like when you add an FAQ section to your website is to stand out like a sore thumb. Being able to integrate this feature with your current WordPress theme and styling is a must if you want your site to stay professional-looking.
HTML5 Responsive FAQ provides features that can assist in this regard, such as:
- Simple customization of colors as well as font size and many more options to suit your style
- Sorting options that are custom-designed to give the user the control
- Categories for FAQ and personal category titles
- Shortcodes to incorporate FAQs whenever you like
- The styles of accordion for clutter-free pages
The plugin is free to use, with no premium version available.
7. FAQ by 10Web
A disadvantage to offering customers with self-service support is that it is harder to determine whether your answers are effective. The following plugin that we have on the list, FAQ by 10Web includes a few key features that can help with this issue.
You can:
- Include review Call to Action (CTA) after each answer, so that the users can assess the value of it
- Create a section for comments, so users can leave responses regarding your questions and answers
- You can enable social sharing. It lets users share the content on your website and increase users to your site.
- Get all of the FAQ plugin basics in addition to accordion styling, mobile responsiveness Drag-and drop reordering, categories as well as search capabilities.
All of this is included in the free edition of this plugin. If you opt to upgrade to an upgrade to a premium licence, you'll be able to access additional support and the ability to customize your theme using a system. The price starts at $20 for a six-month license.
8. Spider FAQ
Sometimes, when it comes with WordPress plugins, the simpler version is always better. Spider FAQ focuses on the top features for any question-and-answer page that includes categories, search functionality and sections that are collapsible to reduce space and enhance the organization.
The unique features of this plugin include "like/unlike" buttons to collect user feedback and an extensive theme system for styling. For access to the built-in themes it is necessary to purchase a premium license. Prices start at 20 dollars for six months.
9. Quick and Easy FAQs
Quick and Simple FAQs comes with a standard shortcode and custom post type system, which you can use for adding and displaying your answers and questions. Like many of the other plugins we've explored the plugin offers an option to filter the display, and toggle it.
There's also no reason to fret about breaking the bank with this program. No premium version available.
10. YITH WooCommerce Questions and Answers
There have been a number of plugins that accomplish the same tasks. However, the YITH WooCommerce Question and Answers is a step forward. The plugin are able to:
- Allow users to submit questions and respond to queries regarding individual items
- Show user-generated questions and responses at the top of the page to allow potential customers to see reviews
- Restrict question creation to the backend of your website, which means only users who are authorized to edit them
This way, you can keep your FAQs under control as well as get your customers more engaged. Your time will be saved in responding to questions since other experienced users can contribute to the discussion. Plus, feedback from your questions and answers may work similarly to product reviews to convince prospective customers to stick with purchases.
In the premium version of this plugin you can also enable users to choose to have answers voted in either direction, or require users to sign in or enter their email addresses so that they can reply, and set up emails, and much more. Licenses start at $69.99 for a year.
How to add an FAQ Section to Your WordPress Site Without a Plugin
Although there are a lot of useful functions that plugins offer, sometimes the easiest way to build your FAQ page is to build it by hand. There are benefits and drawbacks to this method.
If you want to make things easy and believe that creating your site using a manual method is best for those of you who are not tech-savvy, all you need to do is click Pages > Create Newin the WordPress dashboard. You can then create and edit all your questions and answers, just as you would add content to every other page or post:
It is also possible to consider using the Quote, Table or the Media & text blocks to create a professional, readable FAQ pages.
Summary
WordPress FAQ plugins could make supporting your customers through this method much easier. In addition to the many applications that allow you to build a basic collapsible FAQ section and the manuals as well as other materials by using the Knowledge Base to create FAQs and Documents as well as let your customers know about your store by using the YITH WooCommerce FAQ as well as Answers.
Are you having any concerns regarding creating or establishing your WordPress FAQ Page? Let us know via the comment section in the bottom of this post!
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