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Aug 18, 2022
Product update
Photo taken by Markus Winkler on Unsplash.

When we talk to customers at our help desk there are often questions such as, "How can I change a group's membership to another subscription?" or "Where is an overview of seats-in-use for all subscriptions on a group plans?" We're answering these queries (and more!) by providing these handy updates.

Are you changing your plans? Absolutely no problem!

Individual members looking to get more advanced and have subscriber access for their whole team, we've made it simple to transfer from a single plan to a group plan--or switching from one group plan to another--without any effort from your part! Learn more -

Change plans

It's a cinch to switch manager groups.

There is a common tendency for employees to move out of their companies or to change their jobs, so we've made it easier to change group managers for members of yours as well as the members you have. Get more information -

Promote manager

Managers of groups can control the subscription without using a seat

You can easily exclude a group's manager from occupying a seat (and receiving benefits as a member) by adjusting the subscription level setting. Get more information -

Group manager is also a member

Reduce friction associated with externally paid subscriptions

You now have full control over auto-renew , which can help manage expectations around subscriptions paid via external payment. Learn more -

Control auto-renew status

Easy access to the Manage Members page

View seat usage from a single click

It's now easier for you to comprehend the effectiveness of your group subscriptions in a single glance, with a seat usage view.

Track usage

We're eager to hear about the ways these updates can ease your workload! If you have any questions about these updates, contact us at the help desk. We'll be happy to assist you.