how to build rapport with your clients by telling stories
A moment when someone has the story, it stays on your mind for quite time after hearing it This is what happens when you tell stories. research has proven that people enjoy stories because they are what connects us to one another. Due to the technological advances the world has become it's become more challenging to connect. But storytelling is still able to stand up in establishing relationships with others.
It is in this area that storytelling can help to boost the success of your business. When you consider selling your products It's natural to assume that you should simply talk about the products you sell on your site. Although this is one of the most important aspects of selling online it's not the way to make your customers believe in the company you represent. Your website might be great in describing the services you provide however, it's not always enough to get customers to buy-in with your company. It is important to establish your relationship with your clients can be more impactful than the belief that a compelling tale can get you there.
The art of storytelling is a powerful tool to use when Selling Online Software
Companies selling software online can boost sales through storytelling and establishing an authentic connection with potential customers. How? The customers will be more willing to pay for items and services available online if they feel satisfied with their interactions as well as their connections to the business. Creating a connection by sharing a story of your brand on your website creates these emotions and increase your sales.
Are you wondering if there's an interesting story that you can tell, the answer is that there is. Each company is unique and has its own story to relate. Find out the answers to these questions and you'll be well on the way:
- What process led you to come up with the concept your company is based on at all?
- Did you reach an agreement regarding what the name of your firm is?
- What was your strategy to get to the position you have today?
- Do you have a motive why you are passionate about what you do?
A well-crafted story can create positive connections with customers who are interested in buying from you. It will result in a higher conversion, and a greater trust in loyalty. This is which will build long-lasting relationships with customers. stories that entertain tell stories that educate and provide advantages to prospective customers.
Take for instance the company Marketo. Marketo's revolutionary marketing platform has been implemented efficiently, and has an outstanding story. On the site of Marketo they talk about how "Marketo has evolved into a market leader in automated marketing, but at the core, we're marketing companies which is to say, run by marketers. Each day, we awake looking for ways to enhance marketing for the people around us." Notice that Marketo does not go on and over how great their software is, but provides a description of how they maintain their customer on the mind.
Stories to Share to Make Connections with your Customers
The stories you tell create your company's uniqueness and make it human. They're what make your company unique. These stories should speak to your business.
Marketo uses this method by talking about placing their marketing in the forefront. Notice how they do not just say the fact that they have customers general to them and their general customers, but are specific to address the people they want to reach. Are you having trouble writing your own story? Ask your friends! Here are some ideas to get you started:
- What can you do differently over other companies within the same field?
- What are they most excited about about your company?
- How would they describe their company's image for other individuals?
- How did they come across you in the first place?
Make their responses into stories to build connections to customers that aren't as of yet.
Get in touch with your clients through Videos and Pictures
It's been said, "A picture is worth 1,000 words." The customers love to take photos to give them a sense of your business, its characteristics, and what makes your business different from others. Images give them a brief glimpse into the business.
Utilize images to communicate the values of your business. It's all about your customers and your relationships with them. In sharing your values as a business and making sure that the client knows not only what they are buying , but also 'who's they purchasing from.
There's a method to tell the story of your organization making use of videos. Showcase the human side of your company and let customers know the name of who they're buying from. Because of how popular video has grown, adding it to the compilation of your business's story could be a great option.
Let your customers tell their Success Stories
If customers leave reviews about the way your product is a hit for them, you need to post these reviews on your site.
Offering testimonials from clients and sharing the story of a particular client is a great (and easy) strategies to market your company. These testimonials allow prospective customers to gain knowledge from past customers. With over 80 percent of buyers seek out opinions before they make a choice regarding what to buy, So why not offer them with some positive input from your happy customers? Testimonials inspire your other customers to write their own stories and also help build a better relationship between your company and the customer that shared the story.
Customers who have left testimonials go through your online reviews and speak with your sales staff to obtain the names of your customers who are likely to speak about their experiences. There is a possibility of asking customers to submit a written testimonial for themselves. Then, take it an additional step. Ask your client about the way they were able gain from your product or product. Then, you can create a case study for prospective purchasers to study as making their purchase on your website.
The details of the customer's story will make people feel more connected to your company. Make sure you are granted the permission of your customers to share their story.
It is essential to provide relevant information with prospective and current clients. Engaging, pertinent, and compelling story is an effective marketing method can be used to enhance your company's growth. Thus, you must ensure that your story is one that is inspiring and enthuses your customers.
Hannah Juley Hannah is a recent graduate of UC-Santa Monica. Her experience as a marketing professional lead her to the marketing coordinator position. Hannah assists with the creation of content and social media, and department-related costs. In her free time, Hannah is usually on the beach playing volleyball, or studying books.
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