How to delete a review on Google: The Ultimate Guide

If you have Positive Google Reviews are left for your company, it could cause an explosion in popularity, trust, and profitability. However, if users leave poor reviews, you can bet on it to harm your brand's reputation.

So that begs the question: can you remove a negative review on Google? If so, how can you do it?

The reason why you might want to Delete a Review on Google?

There are a variety of reasons one might decide to remove a review on Google. But, Google isn't in the business of deleting legitimate reviews, even if they are negative for a business.

Reviews have a huge effect on shoppers as nine out of ten people relying on reviews before making a purchase choice. In addition the reviews are believed by consumers. A whopping 79 percent of people faith in the reviews they have read. So, bad reviews can be potentially catastrophic for businesses.

Google reviews are highly regarded and considered to be an impartial source by a lot of people as well as Google intends to keep it as such. A staggering 59% of users read Google reviews while researching products or companies.

Then why would you need to delete a negative review?

To begin reviews that appear to be spammy or inflammatory can hurt your business. It could mean that reviews provide links to similar services (possibly posted by those services) people who post personal information, or attacks that might cross the business boundary.

Libelous or explicit reviews can cause a lot of upset to potential customers. It is also a problem when you make unsubstantiated claims regarding a person, or using explicit or sexually explicit language. In this case, it is a must to get a review stricken by Google.

If you believe that your competitor or a person is trying to hurt you through the posting of fake or inflammatory reviews under various accounts, you may want to take action and petition Google to take down the offending review.

Is it possible to delete a review that you have posted on Google Left by Someone Else?

It is possible to remove reviews that another user wrote on Google. However, there has to be an explanation for the removal. By that, we mean something other than you are not happy with what they have said regarding your business.

Google review removal is permitted only when someone has violated Google's review rules. This means that you must be able prove beyond a shadow of a doubt that someone has knowingly violated the Google rules on review conduct.

You can't just delete reviews you don't like, and If the numbers are to be believed, you shouldn't even consider doing it.

62% of consumers won't believe in a company that restricts reviews. Reviews are trusted only because they provide an unbiased view of a company as seen from the viewpoint of other customers. If they think you're trying to game the system through censoring reviews, then the whole process is deemed to be untrustworthy.

There are three main guidelines Google has laid out that are frequently violated by users. Although there are other regulations that are in place (which we'll go over in depth later), any violation of these are the basis for immediate removal.

First, if someone reviews a post that has conflicts of interest, that violates the Google guidelines. This includes a business leaving reviews for its own benefit or someone who was paid money or another form of payment to write reviews, or those which were solicited directly.

Then, you have impersonation. It happens when someone writes reviews by pretending to be someone that they're not. This could be somebody who declares themselves to have a degree within an area (like doctors for medical devices or a lawyer) that doesn't really have these certifications.

Additionally, there are spam reviews. These include reviews with commercial or promotional material. It could also be someone writing the same review many times, or across multiple products.

Flag any review that you think violates Google's conduct rules, and be prepared to support your claims. In the best case scenario, you'll be able to remove these reviews from Google.

How To Delete a Review that you have posted on Google

While the process for removing comments left by other people may be lengthy and difficult, it's far easier to erase something that you've written. This involves a straightforward deletion procedure that anybody can learn.

It is possible that you're wondering why someone would want to erase a review that they wrote. There are a variety of reasons behind this.

Maybe it's a post you mistakenly posted on your personal page. It could be a review that you had intended to share with some other business, but then accidentally left your own Google page open. This could end up being uncomfortable, especially if the incident can affect the score of your own review. The best thing to do is remove the review, before anyone else notices.

It could be a critique of an organization you're regretting going away from. It could be that you weren't happy with something and then the business did its best to rectify its mistake and left you happy.

It could also be that your opinions on a specific company are changing. Sometimes, we recognize we've judged a company unfairly, or that our views are softer with time.

It could even be completely opposite. Perhaps you wrote a positive review about a particular company and then they did something that soured you. If you do not wish to use your review to help bolster a company's reputation, it's easy to fix.

Whatever your reason, there's a simple process to remove any Google review.

Next, you'll click over onto Google Maps. It's where the bulk of Google reviews reside. After that, you can click the three-line menu to open an array of choices.

Choose your Contributions from the list and then select reviews..

This will open up the reviews you have written. Select the review you want to erase and select the menu with three dots.

You'll then be able choose whether to modify or erase the review. If you've changed your mind and you'd like to write an opinion that is positive or negative for the business, you may opt to amend the review, instead of deleting the review.

If you'd like remove your review completely from the Internet forever, click the Delete review button.

How To Delete a review on Google Maps

If you've left a feedback in Google Maps that you regret or simply want to take down, there's an easy and quick solution for your problem. This is the exact process that we completed.

The first step is to sign up to Google. Once you're there, open Google Maps by going to www.maps.google.com.

In the top left corner of the webpage, you can click Menu that is the three-line hamburger icon.

Once you've done that, simply click the icon in the menu labeled "Your Contributions". From the menu that follows you will be able to select Reviews. It will show review reviews in chronological order.

Then, you can find the review or reviews that you're in search of getting out of your system. Select the menu with three dots and select "Delete" to remove the review.

When you're done, you'll have successfully removed any reviews you have left on Google Maps.

How To Delete a Review in Google Written by Someone Else

It's always horrifying to see a truly terrible review of your business by other than you. This can be upsetting in both professional and personal levels, and you might need to act right away.

The question then becomes can you take action in the right direction, and what actions do you need to take?

As we mentioned before, Google doesn't just delete reviews because they hurt your sentiments. There has to be an explanation for Google to take action.

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If there are no laws broken, you'll have contact the writer directly. If they do respond, this could be the beginning in opening a dialogue where you might be able to respond directly to their concerns and even make improvements based on their feedback.

In the event that a Google rule has been violated it is possible to flag or challenge the review alerting Google to the issue.

So the question then becomes how do you know when to signal a review? Google offers a variety of criteria reviews that are identified.

Let's go through them each one by one.

1. Spam or fake content

Content is considered spam when it has a clear commercial bias or promotional content.

It is also possible to consider material that is posted by the same individual multiple times on different sites to be spam.

2. Rants and off-topic Commentary

Reviews posted on Google need to be kept on-topic and speak about the topic that is at hand. If there are reviews in which the author goes off topic and begins to rant about an non-related pop culture or matter, you should inform Google that this person is using your business to serve as a platform for spreading an agenda.

This is a clear breach of Google rules , and it should be removed.

3. Promoting Illegal Actions or Items

If the author promotes illegal actions or illegal items within their review If you find any illegal or illegal content, you may flag it to Google.

This could include advocating stealing or piracy of content. It could also include references to illicit drugs, or even links to pages where one could purchase illicit items. If you notice any of these issues in the reviews you see, flag immediately.

4. Posting Illegal Content

If anyone posts any type of illicit content, such as depictions of drug use or anything that exploits children, it's important to flag it with Google immediately.

It includes written documents as well as images.

5. Making Terrorist Threats

Threats of violence or any kind of terrorist attacks are clearly a contravention of Google's policies regarding review-related content. Google is adamant about taking these types of threat seriously and you should too.

6. Sexually Explicit Language or Content

Anything that is of explicit sexual nature are clearly in violation of the Google rules. Every reference to something that's inappropriate or sexual can cause a flag to be raised.

7. Profane or Offensive Content

If someone is using vulgar or offensive language in their review, they're breaking the Google review guidelines. That includes lewd statements, racial remarks, homophobic, transphobic vulgarities, and anything else related to that kind of thing.

8. Harassment, intimidation, or inciting violence

No one is allowed to intimidate or harass someone within the course of a Google review. If someone leaves an online review about your company where they try to intimidate you , or even incite violence at you or who is not you, report it.

Google tends to be quick to respond to issues like this.

9. Falsely Impersonating Someone Else

If somebody is pretending to pretend to be another person the review they leave is not legitimate. Anyone who claims to be the president of the United States can't leave a review for a company that criticizes the company or praise the company. If they do, it's grounds for removal or removal, so you need to flag these reviews right away.

10. Untruthfulness or showing bias

If you find blatant lies within a review, then you're allowed to flag it to Google.

You might have to prove that the report was written dishonestly to have the review struck.

How to Flag a Review on Google

If you're convinced that a review for your company has violated one of the 10 Google guidelines for conduct It's the right time to report this review, and bring it to Google's attention.

The process is simple for flagging the review.

Step 2: Choose the appropriate company. If you own several businesses linked with the Google account, be sure you're using the one with the review that you're looking for.

Step 3: Pick Reviews

Step 4: Click the three dots menu adjacent to the review that is offensive and then choose "flag it as inappropriate" for the purpose of reporting it to Google.

Once the review is marked, it could take several days to Google to look into the review. The process can be speeded up by asking other people to flag your review well. If there are more people who flag the review, Google might take notice more quickly.

If all of this fails, it might be an appropriate time to reach Google Small Business Support.

You can reach the support page by going to www.support.google.com/business.

When you're on the site, click the Contact Us option. Then type in the Customer Reviews and Pictures. After that, select Remove Reviews.

Choose your preferred communication method. When you've done that, you should receive help within 24 hours.

If Everything Else Failed (Tips and Tips and Tricks)

If you find negative Google reviews, but they haven't broken some rules, it's not all is lost. Although there's no formal steps that you can take to remove the reviews, there are a few tested and proven methods that you could try and address them.

In the first place, you must publicly address any reviews that are positive or negative. Responding to a positive review is simple but there's no need to go into that. But responding to a negative review can be crucial in these instances.

It is important to not react defensively or verbally abrasive. Remain humble and thank them for their feedback. Try to find a solution your issue. Do not tell them what you think is incorrect. Instead, apologize for the situation which upset them, and provide a solution.

If you resolve the issue and they are satisfied, you can ask them if they would either take the review off or amend it to note what you did above and beyond to ensure that they were satisfied.

If the reviewer does not want to remove the review, you've still done something beneficial. You will allow people to look at your responses to criticisms. They will be able to observe how you attempted to go over and above to respond to the problem. That goes a long way in attracting new customers.

It is also possible to request new reviews from your customers however, you must be extremely cautious about how you approach this. If you're aware of someone who has a positive experience with a customer and you want to let them know they can add a review on Google. Don't ask them for a positive review or a five-star review.

Most importantly do not try to encourage reviews. It is not possible to offer customers rewards for positive reviews. This is a direct violation of Google's rules. If you're found guilty by Google, it could punish you.

Summary

If so, you're within your rights to flag the review and report it for deletion. If the review is within the guidelines of Google, you are able to reach out to the reviewer and discuss the issues. If you do this, you could be back in their good graces and even get the review taken down permanently.

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