Release Notes Subscription Reporting -

Release notes are the highlight of our month-long recap of all new features that we're rolling out to our platform so you'll be able to get started with new features that are available for your online store. For full release notes look through our Changelog.

Subscription Dashboard Reporting Calculation Improvements

In the calculation of MRR ARR, MRR as well as MRR

Before this, upgrades or downgrades as well as add-ons, were not always tracked or reported on in the subscription report. These issues were resolved so that the calculation could be improved in the years ahead.

What is the most important change I need to see in My Store?

If you're an avid users of upgrade, downgrades, or other add-ons it is likely that your MRR and ARR varying slightly resulting from the updated calculation. The reports are far more reliable when compared with previous reports due to the changes which have been discovered. If you're not certain, please reach out to email address [email protected[email protected].

The past is aspect of the past. MRR Changes

The past was when we used the deactivation date to search for cancellation date before removing MRR contributions, which had the unfortunate consequence of changing the an historical MRR value. In order to address this issue we've improved our analysis tools to recognize cancellation events that happen on the date of cancellation and take away MRR contribution on that day.

Examples of changes

The annual subscription, which was activated on January 20, 2023. The subscription was deactivated in the period of May 2023. it was deactivated by the end of December. Our previous MRR contribution calculation would not be altered until the time of of the month of December in 2023. It could have affected the MRR contribution over the course from May through December 2023.

In the previous example, the calculation eliminates the MRR contribution of the subscription beginning with cancellation in May of 2023 which makes for a more accurate MRR Change calculation.

What are the changes I should observe on My Store?

A few sellers can cause a slight increase in cancellation rates as well as an increase in the MRR of current customers as well as subscriptions. If you have any questions regarding this report, you can reach out to [email protected[email protected].

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