Stripe Vs Adyen for Business: Which Is Best? - (r)
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The two companies offer ingenuous features to enable businesses to accept payment by customers from all over the world.
Stripe is ideal for any size of business and offers a customizable checkout process and advanced API tools. Adyen is more suited to large brick and mortar enterprises that require a omnichannel payment system.
This article will compare some of the most notable features, user-friendliness, pricing, transaction fees and the costs for setting up for both businesses. That way, you can weigh the pros and cons and decide which works most effectively for you.
Stripe vs Adyen: Quick Comparison
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Notable Features: What do Stripe as well as Adyen Do?
Stripe and Adyen are two popular payment processing tools that provide companies with an array of options and advantages to help them accept payments and manage their finances. These are the notable features of each tool:
Stripe Features
Stripe is well-known for its worldwide presence and its ability to take payment in a variety of currencies.
With Stripe business customers can effortlessly set up and manage various subscription options and also customize their payment experience with pre-built pay-per-click pages.
Stripe is also an invoice platform and flexible regular billing, which allows businesses to manage their accounting with ease.
Adyen Features
Adyen also accepts international payment in a variety of currencies and has the ability to use a variety of European payment methods.
Adyen is straightforward to setup and comes with the focus of omnichannel payments for cross-channel selling.
Adyen can also provide customizable payment flows and can be integrated into various selling channels for easier transactions.
Adyen also provides more than 100 partners to work with.
In contrast to Stripe, however, where you simply need to sign up for an account, the Adyen merchant accounts are granted by way of an application.
Stripe vs Adyen Market Share
Stripe is most often more popular in comparison to Adyen.
However, Adyen tends to have a bigger market share in Eastern Europe, South Asia, and South America, while Stripe is the preferred choice for Western Europe and North America.
Simple Configuration and User-Friendliness
Stripe is well-known for its ease of use and has no setup fees.
The degree of difficulty to use the platform is dependent on the business model you have. The platform is straightforward for basic models but also provides complex billing logic for more complicated businesses.
Stripe is also a simple dashboard that makes it easy to keep track of payments as well as create reports. The integration of tools is also simple and helps you improve workflows and enhance analysis.
Adyen doesn't charge any charges for setup, however it is an application job. Businesses must use a test account to demonstrate their abilities before being approved. Since there is no onboarding service that is self-service, Adyen isn't ideal for small-sized businesses because it involves lengthy conversations with a sales representative.
Prices, Transaction Fees and Setup Costs
When picking a payment processor is crucial to know the fee structure.
Stripe and Adyen provide pay-as-you go pricing options with no monthly fees and options for point-of-sale solutions.
In this section We'll have a deeper review of their fees. Look at the table below for an unbiased comparison.
| Stripe | Adyen | |
| Setup cost | No cost | No cost |
| Monthly cost | There are no monthly fees | No monthly costs |
| Fees for transactions |
2.9 percent plus $0.30 per successful charge
$5 for each check, and $8 per wire transfer 0.5 percent for recurring charges after one million dollars |
$0.10 processing fee + the fee based on payment method
A few payment methods charge by a percentage of amount, while others are a flat fee. The charges vary from EUR0.50 up to 4.5 percentage |
| International fees | 3.9% + $0.30 per charge | Variable depending on payment method |
| Currency conversion | +1% on conversions to foreign currencies | There are no additional charges |
| Cost of hardware | The service is free of charge, however Stripe Terminal charges a credit card processing cost of 2.7% plus $0.05 per transaction. International cards incur an extra fee of 1. | There is no monthly fee or set-up charges, however transactions are priced at $0.12 and a variable method fee. Adyen POS requires a minimum of $120 worth of transactions per month. |
The Chargeback and Dispute Fees
From a business standpoint, managing chargebacks and disputes is a critical part of the management of risk.
Stripe costs $15 for each chargeback or dispute, while Adyen is charged between $5-100 for each chargeback.
Both platforms offer additional tools including Stripe Chargeback Protection and Adyen's RevenueProtect, to help streamline settlement of disputes.
Refund Fees
When it comes to processing refunds When it comes to processing refunds Stripe and Adyen provide the possibility of complete or partial refunds.
Stripe allows you to take the funds for a refund from your Stripe balance or directly from your banking account, but your processing fees won't be returned. It's worth noting that some banks may charge a fee to refund transactions. This may be transferred to the merchant.
Adyen charges variable fees on refunds that start with $0.20 per transaction. They also offer Refund Reverse which is the reserve of money put aside for refunds automatically. It can assist merchants in streamlining their refund processes and increase their customer satisfaction.
Recurring Billing Plans
Stripe is a provider of Stripe Billing and allows merchants to automatically issue monthly, quarterly, or annual invoices to facilitate periodic installments. The invoice can also be one-time delivered through the platform.
Stripe will charge 0.5 percent on all recurring transactions over $1 million, and automated invoice reconciliation begins with a fixed fee of $7. Stripe Billing also offers flexible pricing models for businesses with more complex billing needs.
Adyen offers recurring billing at zero additional charges and merchants are charged with the same rate as transactions that are made individually. This makes it a simple and economical solution for small businesses who have basic billing requirements. Adyen's recurring billing allows users to mail quarterly, monthly or even yearly invoices to clients.
Accepted Payment Types
Stripe and Adyen offer a variety of payment methods to meet the needs of different customers.
Stripe accepts debit and credit card payments made by all major companies, along with digital wallets like Apple Pay and Google Pay.
Customers are also able to pay using the bank's debit card, transfers as well as redirects.
Stripe is also able to accept payments through a variety of Pay Now, Buy later options, such as Klarna and Clearpay and also vouchers like OXXO and Boleto.
In order to accept a wider variety of international payment options customers can make use of the Stripe Sources integration.
Users can make payments using digital wallets, including Asian wallets such as WeChat.
It's not just that Adyen take payment from Buy Now and Pay Later and other systems such as GrabPay and Atome Additionally, you can also use other cash alternatives that are available over the counter.
As with Stripe, Adyen also accepts different gift vouchers as well as pre-paid gift cards. There are a variety of alternatives for mobile payments, such as TWINT or Vipps.
Global Access and supported Currencies
It is offered in 47 countries, including in the United Kingdom and the United States. While mostly concentrated in Western Europe and North America, Stripe also has a presence in some parts of Asia as well as APAC. Stripe supports most currencies, which makes it available to businesses globally.
Adyen On its own can be found in 33 European countries, plus Brazil, Canada, Mexico, Puerto Rico, the United States, and the UAE. Adyen supports 36 currencies and makes it possible for businesses to accept payments across a variety of nations and regions.
The quality of customer support
Stripe and Adyen each provide different kinds of customer support. However, the quality of their customer service can vary depending on the package you select.
Stripe offers free 24/7 support via email, phone and chat help, but chat and phone support are only offered in English. There's also a free online support center with training resources and developer documentation.
Stripe has three plans of customized technical support. First, the plan offers 24/7 email, phone and chat support. It also includes ticket routing, as well as access to an account manager. The other two plans offer additional support services that are available for both premium and enterprise accounts. This includes technical assistance as well as monitoring of incidents and dedicated help channels.
Stripe also offers developer communities in Discord as well as other forums.
TrustPilot reviewers have noted that the customer service representatives of Stripe are responsive and quick when it comes to simple problems. But, more complex problems can be difficult to solve for months this can prove frustrating to businesses who require urgent solution.
Adyen, on the other hand, offers 24 hour support via experts and engineers who are trained. There is also a no-cost online knowledge base, as well as an extensive developer's documentation library.
Adyen's customer support is known to come up with creative solutions to difficult issues. But, TrustPilot reviewers have noted that email support from Adyen has been getting slower as the company grows.
In the end, both Stripe as well as Adyen have a wide range of customer support, but the quality can vary depending on the complexity of the issue you're dealing with and the plan you've signed up for.
Checkout Experience
In the digital age, it's essential for businesses to provide a smooth and secure payment process to their clients. Both Stripe as well as Adyen provide robust payment solutions for online and in-person transactions.
Additionally, Stripe Terminal provides hardware which allows businesses to accept payment in person at their bricks-and-mortar shops. This enables businesses to seamlessly integrate both online and in-person payments processes.
Integration
Both Stripe and Adyen have an impressive reputation for providing a wide range of options to their customers.
Adyen is also a large list of integrations, with hundreds of options.
When it comes to comparing Stripe and Adyen's integrations both companies offer a comparable selection of integrations. Ultimately, the choice of which one you choose will be based on the particular requirements of your organization and what tools you're already making use of.
Security
Stripe and Adyen are both highly dedicated to providing high-quality security for their platforms of payment.
Payment details of Stripe are encrypted in a separate hosting environment. This provides another layer of protection.
Similarly, Adyen is fully PCI DSS v3.2 certified, which ensures an unbeatable level of security. It encrypts payment messages by using encryption at the end of the tunnel (E2EE) for the payment terminal and then decrypts them on the platform in order to authorize bank transactions.
Adyen utilizes PCI-approved P2PE payment services, which encrypt the PAN and track data inside the payment messages. In addition Adyen's RevenueProtect risk management system is able to detect and prevent the risk of fraud as well as manage chargebacks and disputes.
Documentation
Stripe and Adyen both provide developer documentation that allows users to incorporate their payment services into their websites or applications.
The documentation of Stripe is organized by product, making it simple to browse to find relevant data for your needs.
Stripe offers a range of guides and references to developers working on custom checkout processes using their Stripe API.
Adyen's developer documentation is similarly extensive, and includes information arranged by function and feature. The documentation includes everything from getting started to collecting payment information and reporting and also provides instructions on dashboards and account usage.
The documentation of Adyen also contains resources regarding integration, security, and authentication to assist developers in creating more secure and efficient payments.
Stripe Vs Adyen Pros and Cons
Stripe and Adyen each offer a broad selection of payment services. Stripe is known for its easy-to-use platform and high-speed payment processing, as well as Adyen is known for its seamless and seamless omnichannel payment integration.
Stripe Pros and Cons
It is a favorite among companies that are of any size. It is a fast and efficient payment processor as well as a variety of customizable options. However, it has certain disadvantages, like the high cost of chargebacks and the limited support for PayPal.
Stripe Pros:
- Three support packages catering to enterprises of every size
- Pay at a high speed and is simple for users to access
- All coverage is available across 47 nations
- Accepts payment options from 35 countries and more than 135 different currencies.
- Super simple onboarding process
- Simple interface, intuitive user interface, and easy to build checkout
- Easy recurring billing and invoicing
- Fully customizable checkout, with documentation for developers.
- Hundreds of integrations to optimize the workflow of payments
- Fast payouts using Stripe Instant Payouts
- The detection of fraud is made easier with Stripe Radar
- Stable and secure.
- Excellent reporting tools
Stripe Cons:
- Timelines for settlement are contingent upon the payment method used and may be up to 6 days
- The customization of checkouts requires a programmer
- PayPal doesn't accept PayPal.
- It costs extra to get personalized technical support
- Chargeback charges are expensive.
Adyen Pros and Cons
Adyen offers an integrated, multichannel payment platform that incorporates offline, online and mobile payments. It has a wide range of international payment options as well as sophisticated security features. However, Adyen has a somewhat complicated pricing structure as well as an extremely high minimum monthly payment.
Adyen Pros:
- Seamless omnichannel payment integration, connecting online and offline payments in one place
- International payment options, with a variety of European as well as Asian payment methods.
- Easy to accept transactions through online, in-store, and app payment channels
- No monthly fees or setup expenses
- Test account to test the software
- An extensive range of mPOS terminals
- Technical support is free 24/7
- The dashboard can be completely customized and the checkout process is highly-customizable.
- Advanced encryption technology and RevenueProtect ensure the best security as well as the ability to detect fraud
Adyen Cons:
- Variable pricing can be a bit complicated
- A minimum of $120 in transactions in a month
- The cumbersome process of applying for a job
- Insufficient self-service for onboarding
Summary
Stripe and Adyen provide both payment platforms catering to online and offline enterprises.
Although customization might require a developer, its variable pricing and fixed-fee structure make it affordable, and its top-notch security puts your mind at rest.
Adyen is suitable for larger companies that handle in-person as well as online transactions, offering a variety of options for payment, such as mPOS terminals, as well as in-depth support.
While there are lots of integrations to streamline processes, the process of applying isn't easy, and pricing could be a bit confusing.
- The My dashboard is easy to set up and manage in the My dashboard
- Support is available 24/7.
- The best Google Cloud Platform hardware and network, driven by Kubernetes for maximum scalability
- An enterprise-level Cloudflare integration that improves speed and security
- The reach of the global audience is boosted by up to 35 data centers, and 275 PoPs worldwide