Ultimate Guide for Creating an WordPress Wiki

Wikis are helpful for many purposes, such as for companies to keep and publish a section of documentation to users, or for you to design sections on your website that provides product details.

They're also great for employee education resources, or as an online knowledge base that is crowdsourced for your product (whether it's a video software, software, or video games).

Continue reading to find out what makes a wiki, before examining how you can set one up.
   

What Is a WordPress Wiki (or knowledge Base)?

Wikipedia is a set of information (media document, files, tutorials) organized in a searchable database for easy navigation.

In the event that you do not remove collaborative features Wikis can be used to create knowledge bases and documents for customer service.

A WordPress wiki is a bit more specific. WordPress Wikis work similar to other wiki, except they're run on the WordPress content management system (CMS).

The benefits of having a Wiki on WordPress

Are you a business or an organization seeking a WordPress Wiki? This question typically arises when you're looking for an easier way to manage information and make it accessible for internal or external users.

Regardless of the reasons regardless of the reason, it's likely that the WordPress wiki is an excellent solution to disorganization online.

These are the major benefits of WordPress Wikis:

1. Every information you store in one place: Wikis improve upon an internal system made up of emails, local documents as well as online documents and databases. They also help consolidate fragmented content you share with other users. This includes blog posts, webpages and online documents that are stored separately. In short, wikis allow users to combine every piece of content in one central location.
2. The users and the stakeholders are more knowledgeable: Accessible knowledge allows the most knowledgeable, competent service representatives for customer support who have to provide quick answers to customers. It also gives customers an knowledge of the product they are using, making them want to use it more, ask questions, and drive the company forward to further improve.
3. Information is easier to locate:Both customers and employees utilize documentation to discover solutions about a product However, databases, online storage systems, and blogs can be cluttered. Wikis permit users to search for terms, filtering as well as find content linked through the clickable navigation.
4. Rapid linking is built in: A cornerstone of any wiki is the ability to link the content of one page to the other. Many wikis let users create an instant link to another already existing content piece, often using shortcuts or hotkeys.
5. Make use of the advanced organizational elements like tags and categories: We already mentioned filters and search bars, but with wikis, you also have the ability to control of your documents with tag and category. This is particularly important when content doesn't fit in one particular area of the wiki or if you'd like to create additional categories to be able to filter.
6. revision control can be described as easy and straightforward:Most word processors have some sort revision control. However, they're a bit complicated with many words that are crossed out and also comments. On the other hand Wikis typically have built-in revision controls that record every document version for switching back and comparing, making revisions much easier to manage than with word processors.

Which Sites Use the WordPress Wiki?

WordPress Wikipedias serve as knowledge databases across the web. To give you an idea of their prevalence, here's an overview of some prominent brands using WordPress Wikis.

Resource Center

The knowledge base is the real wiki for the site, since it features categorized columns with instructions for everything from customer account queries to SSL developer documentation.

IEEE 802.1 Working Group

The wiki homepage includes two navigation bars and essential (starter) content for newbies, a search bar, and a wide range of other links to tags, categories, and the most recent post.

Fandom

Fandom--the most well-known platform to create wikis for TV shows, games, and movies--runs much of its website and wiki by using WordPress. Fandom is a great example of the power behind an WordPress wiki, considering that it provides user-generated tools for content as well as powerful elements for creating content that allow for text, media formatting, as well as linking between articles.

WordPress Codex

It's logical to think that it is logical that the WordPress Codex webpage makes use of WordPress as its wiki. Yet, this is still a wonderful example of how tech companies can combine all Codex-related resources to one online location.

The Pet Wiki

The Pet Wiki functions more as a traditional wiki rather as opposed to a knowledge database. The site serves as an information hub for all pet owners using its menu navigation as well as links to content about reptiles, rodents, birds, dogs, exotics, and cats.

The Tangent Bundle

The Tangent Bundle uses an WordPress Wikipedia to drive the vast array of family, health, gaming, and lifestyle content. Everything from categorization to the sidebar category makes it an elegant blog that has aspects of a wiki built in.

NC State Internal Knowledge Bases

Numerous schools and similar organizations lean on the power of WordPress wiki plugins to create internal and external knowledge base pages.

NC State University is one example. It has developed a number of knowledge bases for students and faculty to access important informationsuch as the finance department wiki, which provides links to accounts payable, contracts as well as cash management issues.

The WP Pay Simple Documentation

The WP Simple Pay Wiki includes icons to get help with getting started, guides to FAQs, walkthroughs, as well as instructional videos on how to manage your accounts.

Once you move past the homepage, categories get displayed in the sidebar for ease of access. Additionally, each article offers a myriad of media elements, links as well as interactivity buttons and more.

The Essential Elements of a WordPress Wiki

In creating your WordPress wiki--whether with the theme or plugin, look for these main components to make sure you build the most effective wiki you can:

1. A primary page (homepage) featuring the most popular and important subjects highlighted before anything else, like with large buttons to beginner articles or headings for specific categories, all consolidated on the first page.
2. Search bar that allows you to type a keyword and finding relevant information.
3. Internal linking allows users to quickly jump from one page of material to another. It's also essential for a wiki site to include quick linking tools in the backend.
4. Collaboration tools to edit content for users to create corrections, modifications, and even changes to contents. Sometimes this is locked to a limited number of moderators, or even one administrator.
5. An authentication system that allows for login or an authentication system for users, whether for adding information to a public wiki, logging into a private wiki, or accessing additional features in the wiki.
6. Interactive and communication tools for users to comment on the content, take notes, and share information. (Optional)

What You Need to Create a WordPress Wiki

A WordPress Wiki is made up of three components:

1. A WordPress website: Install and download the cost-free WordPress CMS for your host or consider activating WordPress right from your host, like how offers in the WordPress Dashboard.
2. Theme or plug-in that works with wikis: View your options below.

How to Create a Wiki on WordPress

You can start the wiki, or knowledge base with any of these options:

1. A WordPress wiki theme: If you're not having a problems replacing the theme you have or launching a brand new website.
2. A WordPress wiki plugin:For adding wiki functionality without changing your existing site design.

In this guide, we'll focus on teaching you how to build a WordPress wiki with one particular plugin. However, further down in the post, we'll list 10 WordPress Wiki themes as well as 10 WordPress Wiki plugins and the custom code needed to start a wiki; so you have the option of choosing which works best for you.

Step 1: Installation of the BetterDocs Plugin

BetterDocs is our top choice for building an WordPress Knowledge base or wiki since its designs are modern as well as powerful. Additionally, it's a plugin, meaning you don't have to replace your current theme. In addition, BetterDocs has a free version, as well as premium features, if you'd like to upgrade.

After that, install and activate the BetterDocs plugin . This will begin.

Step 2: Turn on a Built-in Documentation Page

BetterDocs offers a great introduction guide for getting your wiki up and running within a matter of minutes. Go through the steps however, make sure to make sure to stop on the page for setting up pages. tab.

This is where you'll select the box that says enable the Built-in Documentation Page.

This creates a separate page for your wiki, distinct from the main page of your site.

Continue with the recommended Pageslug Or, you can create your own.

Next. Click Next.

Step 3: Make Categories and Documents

WordPress wikis and knowledge bases excel in their ability to organize documents into categories. So, BetterDocs recommends creating a handful of categories and documents in order to begin the process.

Click on to create categories first.

Choose the categories you'll need. For each doc category you need to fill in the following:

• Name
• Category Icon (optional)

Select the "Add New Docs category button.

If you are adding new Doc categories, you'll see them on the right.

Then, return to the Starting page to click on the Create Docs button.

Also, you are able to create as many docs as you want. It's recommended to include an element of filler material for the design of the Wiki.

When you've finished a document, make certain to place it in the appropriate class. Publish the document once it's done.

Step 4: Modify the WordPress Wiki's design.

Navigate back to the Beginning guide. Select the next to access the Customize section. Here you can add a pre-made design, customize color, and control settings.

Hit the Go to Customizer button.

You'll then be taken into the WordPress Customizer in a brand-new BetterDocs Panel. Here, you can select an existing template, alter the design elements of your site, and set up styles for single documents, sidebars, archive pages, and live search.

Step 5: Finish the Wiki and visit your Documentation Page

In the Beginning guide, just skip the section on Finalizing section.

Click the Visit Your Documentation Page button to reveal your URL as well as the frontend of your Wikipedia.

It is your right to browse around and view what is on the screen. Keep in mind that the documentation site doesn't appear on the Pages listing on WordPress So, it is recommended to bookmark the URL.

Step 6 6. Add the Wiki page to Your Menu

So, copy the address of the documentation page.

Add it to your menu using the classic Appearance > Customize Menu method , or by using the latest visually-based WordPress Editor ( Appearance > Editor).

Step 7: Reset Your Settings

The wiki/documentation page you created is active. The only thing left to do is modify any settings you'd like to customize it.

To do that, visit the BetterDocs Settings menu..

This page offers options to:

• You can customize the live search
• Modify your design
• Make changes to the appearance of one documents
• Determine the sequence of categorizes and documents.
• Collect columns
• Allow instant responses
• More

That's it! We recommend that you look through every aspect of the WordPress wiki/knowledge base to ensure the information is correct and is in order, which includes each document's pages as well as the search bar.

10 of the Best WordPress Wiki and Knowledge Base Themes

One way to establish the foundation of a WordPress wiki is by installing a Wikipedia WordPress theme onto your WordPress site. When searching for a Wiki theme, seek those with respectable reviews, essential wiki features, and a design suitable for the brand you want to promote.

Based on our findings We have compiled the top WordPress theme for wikis to select from:

1. KnowHow by HeroThemes

HeroThemes creates a variety of themes and plugins for adding knowledge base and wiki functionality to your WordPress site. Knowhow is among the most popular choices, since it permits you to configure a collection of documents/articles that you can then filter and search tools to provide the easiest way to navigate.

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  Features that are not a must:  

• An AJAX live search function that provides instant answers to your questions as well as searches.
• Color picker that matches the design with your website.
• Video and image support is available in the knowledge base article.
• Unique navigation elements like multilevel animation buttons.
• Shortcodes allow for anything from buttons to accordions and flexible columns to toggles.

2. Flatbase

No matter what, all formats come with the ability to add a home page and search bar. Then, you'll be able to work with templates to construct galleries, FAQs and pages for knowledge bases.

  Features that are not a must:  

• A collection of unique styles for demo content including modern, classic, mobile applications, help desks as well as startup wikis.
• Multiple article layouts that allow for sidebars, rich media content, and more.
• An AJAX search bar that allows users to instantly get answers to their questions.
• Article feedback tools so that users can like content. It's also possible to organize contents based on highest number of likes.
• Questions and answers to help you style it with an accordion or checklist.
• Fully customizable typography, translation controls to allow for maximum customization.

3. Lore

The Lore WordPress theme is a stylish knowledge base layout at an affordable price. Site owners can make the Knowledge base or wiki, or FAQ page while linking them to their blog or forums. Overall, the design is sleek and lightweight, with icon help to present content well.

  Notable features:  

• A color scheme tool to quickly create the perfect shade to match your brand.
• The combination of FAQ, blog, and knowledge base. This allows you to run the entire set on one site.
• Forum functionality with BbPress integration.
• Demo content for loading Wiki elements such as links articles and other media, giving an idea of your design.
• Voting and commenting that move article pages up and down the wiki, based on their popularity.
• Sidebars with filters and dropdown menus.
• Breadcrumbs as well as Next Article/Previous Page hyperlinks to improve wiki navigation.

4. MyWiki

MyWiki is a HTML0 theme. MyWiki theme allows users to create the wiki, or knowledge base using minimalist layout features. It's clean as it gets and easy to integrate into your WordPress site.

  Unusual features:  

• A simple, intuitive homepage that shows every category and subcategories that are popular beneath them.
• An AJAX search bar for typing into a query and then revealing results.
• A blog section and pages for adding sidebars.
• Simple footer control using social media linking.
• Support for a wide range of elements in articles like blocks, headings, tables, lists and code snippets.

5. Knowledge Base by InspiryThemes

Here's a theme that has style and function built into one. Modern design features the four skins, as well as numerous theme options. It is our favorite for creating a knowledge base for technology, but switching up the design may do it for other industries as well.

  Notable features:  

• Large search bar that provides AJAX-controlled outcomes.
• A Like counter to send some articles at the first position on the index.
• Four color skins to improve the look of your logo.
• Six customized widgets to add information like recent stories, articles that are featured as well as support documentation and quick hyperlinks.
• Full-width template for pages with the option of making an FAQ page.
• Three homepage templates that offer choices to change the layout using shortcodes.
• An integration of BbPress.

6. HelpGuru

HelpGuru HelpGuru is a premium self-service knowledge base theme from HeroThemes The theme can be used to create a centralized space that houses all the support materials for customers, including buttons, knowledge bases, a forum, and blogs.

It comes with a full navigational menu, along with a search bar, list of the most popular content, as well as a footer area to show details about your company, the latest news, as well as social media buttons.

  Unusual features:  

• A live AJAX search field which delivers results in a matter of seconds.
• Feedback tools are available for all articles, allowing you to collect details about your knowledge base articles and see which pieces need improving.
• Drag and drop ordering of content.
• The option to upload downloadable attachments for articles.
• Three widgets highlight authors, knowledge base articles as well as categories on your website.
• Simple customization settings that allow you to alter elements such as logos or colors without messing with code.
• Translation and multilingual support.

7. Wikilogy

The Wikilogy theme empowers its users to launch a wiki for visual and written information storing the same way as you would receive from an online Wikipedia. It has a variety of layouts and works well to create a wiki website about any topic, from movies to technology.

Users receive a visually focused experience with large pictures to articles and background media to go behind your search bar.

  Features that are not a must:  

• 8 layouts pre-made for starting a wiki or an the encyclopedia site.
• Content tables that have endless fields as well as support for images, maps text, and more.
• A toolbar specifically designed for tweaking and adding features such as fonts, social sharing buttons, and comments.
• Content indexes are used to outline exactly what's available in your wiki. It's similar to a table of contents , with hyperlinks that help users.
• Tools for organizing categories that are unlimited in parent and child categories.
• An integration with WPBakery Page Builder for drag and drop capabilities while creating your Wiki.
• Alphabetic content order.
• User and author lists.

8. Knowledgepress is a product of UnboundStudio

The Knowledgepress theme is sold on ThemeForest with a flat fee that allows you to create an knowledge base website that links to tutorials Forums, FAQs and much more.

The knowledge base is accessible via a search bar, there are filters, a navigational menu for adding hyperlinks to every page as well as social media buttons as well as a login feature.

The style is pretty generic, so you can customize it to fit your brand's needs, including options for changing colours, including logos, as well as adjusting the footer.

  Unusual features:  

• A visual composer for add and remove elements when developing your knowledge base website.
• Category and article reordering for better content management.
• Live search bar that has numerous features like a placeholder for navigation, a live search widget and search analytics.
• Members-only or public voting and the option to reset vote counts.
• Breadcrumbs to make navigation easier.
• Live search widgets latest articles, as well as popular lists of content based on the number of views, votes or feedback.
• Templates for pages that allow votes, posts with related content and social sharing, tables of contents, and much more.

9. IKnow

Furthermore, the theme provides sections that are organized with links to article content and an estimate of how many articles are within each category.

  Unusual features:  

• Settings for making a wiki or FAQ, Helpdesk as well as a knowledge base.
• Customized icons to add to every category module.
• Tags and categories to organize a collection of articles.
• A rating system for posts that allows users to vote for or against.
• Breadcrumbs as well as a top bar menu that allows for fast navigation.
• One widget custom-designed to show your current navigational menu from the same category on your site.

10. MyKnowledgeBase

Download MyKnowledgebase, the MyKnowledgebase theme at no cost and install it on your WordPress Wiki, knowledge base, or library website.

It's a lightweight solution with rapid color changes and customizable page templates for posts and pages. We really like the FAQ template for pages, specifically to have both an FAQ and knowledge base all on the same site.

  Features that are not a must:  

• A full navigation menu which allows linking to many pages of your website.
• The homepage has organized categories.
• Color customization.
• A quick, non-intrusive search bar.
• Listings of all articles within each category.
• The welcome page includes widgets that explain the site and display a calendar of the most recent blog posts.
• Support for images to upload a welcome banner.
• Custom background and headers.
• Footer widgets and multiple columns to facilitate navigation and sticky content across the website.

10 Best WordPress Wikis and Knowledge Base plugins

Picking a theme to run your WordPress wiki or knowledge base means you must create an entirely new WordPress website or swap out the theme you are currently using.

In that case, your most effective option is installing the WordPress wiki plugin, which keeps the theme's current design however, it also adds knowledge base functionality to your site.

A variety of WordPress Wikipedia plugins are out there However, here are the best plugins:

1. BetterDocs

The BetterDocs plugin is regarded as one of the top WordPress wiki plugins for many reasons. It is the first plugin that has a a rapid setup process as well as a wealth of documentation in the event that you have questions.

They are also active and there is a wealth of information to your questions in the forum. Furthermore, the plugin instantly activates a knowledge base area on your website, and it allows you to select from a variety of templates to fit your branding.

  Features that are not a must:  

• Templates that have been pre-designed to create pages that guide visitors to the entire documents. Set archive and single-page documentation by one click.
• Table of Contents options.
• Shortcodes and page builders to remove the need to work on codes.
• Live search functionality for immediate results.
• Grid views and advanced list views to document.
• The tools allow you to manage many knowledge bases from one plugin.
• Control of roles to grant the right to access documents and editing.
• Integrated analytics to better understand how the wiki/knowledge base uses.

2. WordPress Knowledge Base created by HeroThemes

The WordPress Knowledge Base plugin created by HeroThemes is a straightforward application to create a WordPress Wiki or Knowledge Base on an existing website. The plugin has stunning designs and a modern interface with a search bar along with topic management as well as sidebar navigation.

The end result is a smart information base that takes the feedback of users, offers statistics, and combines many navigational tools for a more intuitive experience.

  Notable features:  

• Amazing article writing without the need for coding.
• Customization for every single piece of content as well as the capability to arrange them into categories with icons and fast links.
• Search bar that provides immediate answers that are related to the keywords typed.
• Analytics with information about the search volume, the number of failed searches and the effectiveness of the knowledge base.
• Feedback buttons are for people to inform you if the article was useful or not.
• A chatbox assistant pops up at the bottom of the screen to recommend some articles in what area on the site.
• Demos for all sorts of applications like technical documentation, product assistance, online user guides, and internal knowledge bases.
• Article attachments as well as a built-in table of contents.

3. Knowledge Base developed by UnboundStudio

The Knowledge Base plugin from UnboundStudio offers three demos with options for list and boxed layouts. It also offers multiple or single-column designs.

Additionally, you can choose different colors to create an attractive, contemporary library with categorization and links to all articles that are in the library.

  Features that are not a must:  

• A drag and drop tool to rearrange categories and articles.
• Article file attachments.
• Many blocks to use with blocks for WordPress block editor.
• Live search with placeholders, hiding buttons, tool for placement, as well as the ability to disable this live-search feature.
• A main knowledge base page which includes page settings, columns, sidebars, and icons.
• The system allows for public or member voting on articles, along with the ability to set the icons for voting and change or deactivate votes.
• Widgets for displaying pages of articles and categories anyplace within the WordPress wiki.
• A shortcode for an article.

4. Yada Wiki

Yada Wiki is a plugin for free that comes with a WordPress Wiki post type as well as the ability to set up tags and categories specifically for the wiki. It works in conjunction with the standard WordPress editor, making it intuitive to all WordPress users, but especially for users who like the use of shortcodes.

  Unusual features:  

• A wiki page creator and instrument to connect all these pages into one Wikipedia.
• Two shortcodes that allow you to put wiki buttons anywhere on your website.
• The button allows you to include a wiki component to any page or post of your site.
• Generator for Table of Contents with design elements.
• A wiki category shortcode.
• An index output tool that is used for creating a grid-like table of content.
• Sidebar widgets for the table of contents and an overview of all article titles (or the ones that belong to a particular grouping).

5. Knowledge Base by Echo Plugins

The Knowledge Base plugin comes from the people from Echo Plugins, and it offers a handful of demo templates to start making a WordPress wiki or knowledge base in just a few seconds.

You can also customize the look and feel of your current theme, all without writing a single line of code. The premium version is available however the basic features, such as a search bar, and hierarchical documentation, come free.

  Features that are not a must:  

• Shortcodes and templates demo for quick wiki building.
• An automatically generated table of the contents.
• Elements for navigation such as breadcrumbs, back buttons tags and comments.
• Many ordering tools that list the contents.
• A hierarchical organization structure that is used for document management, having five levels.
• Organization of documents by either product or service team.
• Professionally designed templates with 26 settings for layouts, colors and tabs.
• Various premium add-ons for functionality like the ability to grant permissions, private article as well as sidebars and import of articles.

6. BasePress

  Features that are not a must:  

• Unlimitable knowledge base management on just one screen.
• The organization of your articles is by department, service, product, or whatever group you want.
• Specific answers are provided after users type something into the search bar.
• Keeps the same look and feel as your existing design on your site.
• A pre-made entry/landing page including a search feature and the most popular articles to help users get started.
• Unlimitable hierarchies, sections descriptions and icons.
• Support for Shortcodes.
• Widgets to help sections and knowledge bases.
• Drag and drop is a reordering method.

7. weDocs

The weDocs plugin offers a no-cost WordPress Wikipedia generator to create beautiful arrangement of documents in the knowledge base. Documents are hosted by WordPress and it is possible to build an unlimited amount of articles with categories and ordering for each.

The weDocs plugin shows your Wiki on an individual webpage and is well integrated with your site's design.

  Unusual features:  

• Documentation creation is quick and easy to do right from the WordPress dashboard. This is all making use of the traditional WordPress editor.
• Drag and drop reordering, together with buttons to remove the article, view it, or create content.
• An intuitive organization system that makes usage of categories in backend and frontend interfaces.
• A tagging system.
• The widget for document searches can add in any sidebar, footer or custom widget area.
• Filtering tools to search just specific areas of the database of knowledge.
• Download external documents too.

8. MinervaKB

MinervaKB MinervaKB HTML0 is premium software that offers an onslaught of options for fielding support tickets and offering live search functionality on an existing site.

The WordPress wiki/knowledge base plugin comes ready to go with a shortcode creator and settings for article feedback. It is also possible to restrict the content or open it up to the entire public.

  Unusual features:  

• Live-searching with live the answers to your questions in just a few seconds.
• Tags and categories for articles appear in search results for a stronger understanding of each article.
• Over 500 smart settings ranging in the manner that the rating system operates to how search results are displayed.
• Access restrictions that allow you to show teasers of the content or block it entirely.
• A built-in FAQ section.
• Quickly produced table of contents.
• Like and dislike buttons for any article. You can also turn that off.
• Multisite support allows you to manage several WordPress websites simultaneously.

9. WP Glossary

The WordPress Glossary plugin is an option for premium users that offers an original take on WordPress Wikis. Essentially, you're able to build a glossary, or a dictionary that compiles the information you have, which is somewhat similar to a wiki however, it's in a different style.

The wiki presents articles that are on the home page, while the alphabetical menu is at the top. There's also a search bar, much like you would see with a traditional WordPress wiki.

  Notable features:  

• Enhanced search options where the plugin links highlighted phrases back to the related information.
• The support is unlimited for articles as well as Glossary Terms.
• Instantly searching, which displays results as the user types.
• Advanced shortcodes, with the option to show articles from wikis anywhere. It is possible to set up settings within the shortcodes in order to alter the titles, layouts and taxonomies.
• Customized styles to edit everything from buttons to color and headings of articles.

10. Very Simple Knowledge Base

Considered one of the more lightweight plugins to create a WordPress Knowledge Base or wiki, the Very Simple Knowledge Base plugin features quick shortcodes for displaying posts and categories.

It has a standard design for blending it however you want with any present brand. It is possible to organize your articles by category and display these categories on the homepage of the wiki.

  Unusual features:  

• The settings for columns, categories, and ordering.
• Shortcodes with numerous settings including the ability to only have certain tag types, categories, or articles display.
• Widgets that have attributes for articles per page and hiding articles.
• Post tags and custom post kinds.

Summary

In this article, you learned what WordPress Wikis are designed to serve a particular purpose for storing large amounts of information while also giving people access to the data in a logical method. It's also important to remember the fact that knowledge databases are diverse types of wikis commonly used for the purpose of organizing information for businesses with users who need to learn about the product or service they are using as a user's guide.

Overall, we recommend that you take these benefits and seriously consider if the use of a wiki could improve your online presence. Also, it is important to think about the key components of a wiki when doing your research.

Are you looking for answers about how you can successfully integrate the WordPress knowledge base or wiki on your site? How about creating the site from scratch? If you do, then make a comment on the box below.

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