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Your "About Us" page is among the fundamental elements of your website.
More than a rundown of company details It's the core of your branding story which allows you to connect with prospective customers on a personal level.
If you're seeking to build an engaging page for your visitors, inspires trust, and enhances your brand identity, you're in the right spot. In this piece, we'll cover what this page needs to include, provide real life examples, and give tips on creating an amazing one to your website.
What exactly is the purpose of an About Us page?
A About Us page tells your story. It's where you share your identity, the things you do for a living, as well as why you do it. This is a crucial opportunity to build trust with your customers.
For example, an earth-first lifestyle brand might share the mission of their business and concentrate on planting trees with every purchase.
A brand for kids' toys can tell the tale of the company's founder of struggling to find solutions to their child's specific needs or playstyle in the end, before deciding to create their own.
A food founder could talk about how they grew up and how certain foods impacted their development. They can then talk about their love of sourcing ingredients that allow others to get to know their community or reach their health and fitness goals.
The About Us page can also serve as a central resource to potential investors and interested parties who want to look up the past information about your company Download brand assets and locate contact information for press. It might share stats and discuss the leadership of your company, and direct to additional websites for media relations.
As opposed to product pages or articles for promotion In contrast to promotional articles or product pages, an About Us page seeks to give the right answer to visitors who arrive on your website and are left wondering, "Who's running this store?" "Why did someone start such a thing?" "Is this an company that I can believe in?" "I wonder if it's something I could be involved in?"
What is the significance of an About page so important?
The About page of your website provides information on your business that includes who you are, what motivated you to start your company and the values you are standing on behalf of.
And that background builds trust and builds a solid relationship with the visitors.
The benefits aren't just at that point. The solid About Us page also:
- distinguishes you from other competitors. This is an opportunity to highlight your uniqueness. For example: "We're the only company that hand-stitches all our garments and guarantees the finest workmanship."
- Humanizes your brand. The About Us page puts a persona (and a story) for your business's name. As an example, "As a busy mom of three kids, I founded this venture because I've seen firsthand how hard it is to find time for self-care."
- Creates trust and credibility. Sharing your experience, qualifications and core brand values shows customers they can rely on you to deliver. One might say "Our founder has over 15 years of experience within the field of renewable energy and has been mentioned in Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages provide you with an opportunity to naturally incorporate keywords to help your site rank better in the result pages for searches. Example: "At [Company Name], we're committed to providing the best [keyword phrase, e.g., 'eco-friendly cleaning products'] to ensure that your home stays tidy and healthy."
- drives conversions. A convincing About Us page can be an important factor that converts users into customers. For instance: "Join the thousands of delighted customers who have switched to our top-quality, all-natural skincare line Your skin will appreciate it!"
Do ecommerce stores need An About Page?
A About page is more crucial for ecommerce stores.
Why?
Because shoppers can't feel or see your items on the ground. It's impossible for them to walk into your online shop and experience a feel for your brand. The About Us page is often their first (and at times the only) chance to connect to you on a more personal degree.
Studies support this. An analysis by Nielsen Norman Group shows the About Us pages that prioritize building trust are the most effective. And according to Harvard Business Review, a strong company narrative will increase the value of products or services.
There is a need for to have an About Us page because it will result in real business benefits.
What do you need to include on your About Us page
Every About Us page is unique and unique, much like your business. The key is to include the information that is necessary to reflect your brand's personality, your leadership's experience and attributes as well as your mission or mission as an organisation (your "why").
Some elements may not be necessary for every site, but here are a few things to take into consideration:
Statement of mission
The mission statement outlines the purpose of your organization, its core values and objectives. It's an eloquent description of your activities and how you accomplish it, and why it matters.
The inclusion of a mission statement provides the customers a complete picture of the purpose behind you. It helps them understand the value of your products and services as well as what you stand for. This is more than a formality. it's a chance to leave a meaningful impression on visitors.
When crafting you mission statement, consider the following aspects:
- Unique value proposition. What are the factors that make your brand, product, or human resources stand out?
- Target customer. Who do you serve, why, and how do you meet their needs?
- Wider impact. How can your company strive to improve the bottom line?
- A vision for the future.What do you expect to achieve by running a successful organization? Why should customers, stakeholders or investors?
Value proposition
Your core value proposition is an explicit description of your primary advantage you can provideit is the only thing that will make you indispensable to the customer you want to reach.
A value-added proposition that is strong should:
- Focus on benefits, not features. How can your product service make your clients' lives easier?
- Make sure you are specific and pertinent to your target audience. Be sure to address the needs of your ideal client and wants.
- Bring people in with an emotional connection. Tap into the deeper motivations for why you are offering something important.
A compelling value idea goes well beyond the surface level. Sure, you can say that your teen clothing brand's value proposition is that it helps people save money, but that's rather boring. You could instead claim that you can help families get stylish, long-lasting clothes that help kids to feel comfortable at school, and stay comfortable throughout the year.
Don't rush this step. Getting it right can mean the difference between a missed opportunity and a lifelong customer.
Social Evidence
People are always looking for any kind of assurance that they're doing the right thing. Sometimes, the assurance could come simply from others making the same choice. This is why trends take off and peer pressure is extremely effective.
Social proofis the term that is that describes this phenomena where individuals look at the behavior and attitude of others to guide their own behavior or affirm their decision-making.
In the online world Social proofing is extremely important because it helps add legitimacy. With the surge in fake content as well as photoshopped images individuals may be unable to determine authenticity. Fortunately, social proof can assist.
Online shoppers can't see the products or feel them in person. They aren't able to gaze at you and judge your trustworthiness. So they rely on their experiences with others to determine if you're trustworthy.
Within the context of your About page, it is possible to use social proof to include:
- Customer testimonials. Feature glowing quotes from satisfied buyers.
- Reviews of products. Present star ratings, as well as in-depth feedback from actual customers.
- RSS feeds from social media. Embed real-time posts of your social media profiles that show customers engaging in conversation with your business. Also, add links to social media sites as well.
- The Trust Badges. Display seals from trustworthy third party organizations such as the Better Business Bureau.
When done right when done correctly, social proof appeals to the human desire to follow the crowd and can give consumers with the confidence to click "add to cart."
Highlights from the Press
The inclusion of press releases or other features is an additional form of powerful social proof you could incorporate on the About Us page.
Well-known publications give your business credibility and relevance. They're an established trust indicator. This is why many landing pages have an "As you can see on ..." page" section.
When including press mentions on your About page:
- The most well-known titles should be highlighted. Concentrate on publications your public is likely to be familiar with and trust.
- Use logos or pictures that are featured. The mentions should be visually appealing and scannable.
- Include snippets or quotes. Provide a sample of what people have said about you, especially when it reinforces your core value in the first place.
- Link to full article. The readers who are interested should dive into the article to understand the complete context.
If you've managed to have lots of press features to choose between, select a balance of publications that are well-known and mentions that speak to your unique selling points and resonate with your core audience.
The core values
The core values of your company determine the way you conduct business. They are your unchanging values that shape your decisions, your culture, and the brand you choose to represent.
Value-driven consumption has been increasing. Incorporating your values into your branding helps customers understand what you stand for beyond earning a profit. This gives them an understanding of what you value and your larger purpose.
For your values to be appealing on your About page, you should strive to:
- Make sure you are specific and concrete. Avoid generic platitudes and focus on authentic brand values that will guide your day-to-day activities.
- Do more than just tell. Offer concrete examples, or even stories that demonstrate your beliefs.
- Connect them to your experience for customers. Define how you can translate your values to benefits for shoppers.
- Design them to be visually captivating. Use icons, images, or even formatting to make your ideas easier to understand and remember.
Videos and imagery
Innovative visuals show off your product, convey your brand personality and create an emotional bond with your customers.
Videos and imagery also put the brand's face and evoke an emotional response. Additionally, they can cut through text, making your About Us page more scannable.
Here are some types of images and videos you should consider:
- Behind-the-scenes photos or videos. Show your team, your workplace, or even your process of production.
- Customer photos or videos. The authenticity of the content is more important than production value in many situations. The content created by the user is highest quality in authenticity.
- Imagery with aspirations. Capture the lifestyle or emotion you wish to connect with your brand.
- Close-ups of products or 360-degree views. Offer customers the chance to view crucial features and benefits close.
- Informational graphics or illustrations. Define your company's model and values or your business's goals using images which are more appealing than text blocks.
History
Your company history is the history of how your business began to take shape. Your journey will take you from a concept to an established name.
It gives your customers an understanding of your origins and development. They are able to understand the origins of your vision and beliefs in addition to creating an arc of narrative that they can take on and trust.
When crafting your history section:
- Start with an "aha" time. Was it what inspired you to begin this enterprise? What issue were you looking to resolve?
- Note key moments. What were the important turning points, or successes during your life? How did you develop and evolve?
- Emphasize the human element. What are the main players in your company's story? What challenges did you face, or how did you overcome the obstacles?
- Link it back to the purpose of your business. How do your experiences inform your present values and strategy? What has remained constant throughout your journey?
Craft a narrative that shows the heart and the hustle behind your brand. Showcase the late night, the lessons learned, and the breakthroughs.
Nine About Us page examples to start you off
The nine different About Us examples demonstrate the various styles and components that are available to meet different needs of business. Make use of them as a basis for creating a page that reflects the brand you represent and contains all the aspects discussed in the previous article.
1. Badeloft Luxurious Bathrooms
Badeloft is a small-scale company that sells high-end bathroom fixtures, especially bathtubs. Its About Us page is a masterclass in telling stories.
First off, they nail the story of their brand.
Three friends from high school who are united in a common discontent with the luxurious bathroom industry, choose to create their own business.
They outline their purpose and strategy with a style that is authentic and customer-centric.
The goal of the company is to bring luxury to every bathroom for the "ultimate showering pleasure."
The real show-off is the social proof. They've got glowing reviews from Houzz (a top site to get ideas for your home's design).
In addition, they offer Instagram photos from actual customers showing off their gorgeous Badeloft bathtubs.
It's not just pretty pictures they're proof that consumers love their product.
Badeloft's About Us page works because it's not only about their products. It's about a common passion for design excellence, a commitment to clients, and a narrative that you cannot help but be interested in.
2. Offerman Woodshop
Offerman Woodshop is a collective of skilled woodworkers based in East Los Angeles that focuses on traditional joinery and sustainability.
The About Us page shines with the energy, enthusiasm and a deep commitment towards their profession and to the communities they serve.
The site's homepage begins by highlighting the company's values, which include an emphasis on quality craftsmanship sustainability, green practices, as well as strong local partnerships.
It demonstrates a company that values its influence and its roots.
The place where the site really shines is through the profiles of team members. Every woodworker from the company's founder Nick Offerman to the newest recruit, gets a spotlight that showcases the individuality of their journey, their favorite work, and their own personal traits.
These aren't just resumes -- they're stories which make you feel as if that you're talking to the group in person.
Offerman also includes alumni profiles which are a tribute to the lasting relationships they establish.
In addition, by highlighting the members' unique background and interests and interests, they demonstrate the world that woodworking is an art which is open to all.
Alongside the warm, conversational style, these individual touches provide the About Us page that feels as a welcoming introduction, rather than an overview of the company. It's an authentic glimpse into a tight-knit team that is united by the love of crafting, wood and community.
3. myLAB Box
myLAB Box is a pioneering business offering home health tests that are designed to be simple secure, trustworthy, and private. Its About Us page builds trust and trust in an incredibly highly sensitive field.
The site begins by explaining their mission -- empowering people to take control of their health.
They are proud of their commitment to innovation, quality and customer satisfaction. They position them as a reliable company in the field of health.
One standout section one of their most popular sections is "Private and discrete". In this section, they tackle common pain points around traditional lab testing (time-consuming and costly, as well as stressful) and present their service as a possible answer.
This shows they understand the requirements of their clients.
The tale of founders is a touch of personal. The story explains the origins of the business in a relatable way.
When they share their experiences when they go through traditional testing, they create a "we've experienced it all" connection.
The team section is a powerful builder of trust.
The presence of medical professionals with outstanding qualifications assures clients that they are with the best of hands. They use only original photos, not stock images to establish credibility.
In all of their communications, the tone is empathetic and empowering. They position themselves not just as a provider, but as an understanding all-around partner.
4. Marey
Marey is a family-owned company offering affordable and innovative tanks-free water heating since 1955.
Their About Us page is a powerful blend of their background, mission, and values, which paint a vivid picture of who they are and the values they represent.
The homepage begins with the history of the company's founding and trace its origins back to founder Mariano Reyes and his vision to provide sustainable and endless hot water from his homeland of Puerto Rico.
This is the story that is a proof of Marey as a long-standing, pioneering force within the field.
The "Who We are" section provides a personal persona to the brand unveiling the brothers-sister duo currently at the helm.
This family legacy adds a layer of warmth and authenticity.
Perhaps the most important feature is their precise articulation of their mission, vision as well as values.
In their energy-efficiency commitment and their emphasis on affordability and dependability They paint a picture of a company that truly is concerned about its clients and the environment.
Although the site could have more pictures or social proof, it nonetheless succeeds in telling a cohesive captivating brand story.
It leaves the reader with a sense of Marey's expertise in her work, the values she holds, and commitment towards innovation -- all key traits for building trust and loyalty.
5. Burning Man
Burning Man is a global group of makers, artists and community organizers who are united by the principles outlined in the "10 Principias".
The About Us page serves as the central point of contact. It offers an overview of their philosophy and invites you to visit multiple pages covering their mission, history, and ways to get involved.
The webpage begins with a brief introduction that highlights the scale and scope of Burning Man's impact.
After that, the site provides clear ways to go further. Clickable boxes invite you to look into their mission statement, the history and timeline as well as methods to become involved.
The hub and spoke design makes information manageable and allows the user to decide on their own path.
Despite the need to incorporate more interactive and visually appealing elements, the structure provides a clear overview as well as a way to encourage further participation.
In the end The Burning Man About Us page is a complete description of their intricate structure. Through providing a solid theoretical foundation as well as clear pathways to learn more They encourage readers to learn more than just comprehend the organization, but also to join their worldwide community.
6. Ryanair
Ryanair is Europe's largest airline group, with 240 destinations in more than 40 countries. Their corporate About Us page is a excellent example of an extensive info hub that serves a vast range of stakeholders, including investors and customers, to potential partners and employees.
The site begins with an easy, clear introduction, which outlines Ryanair's market position and reach.
Their emphasis on their dedication to sustainability straight off it is a good move, given the increasing significance of the environmental aspect to every stakeholder group.
There's a large section with the most recent news.
It shows transparency and keeps the stakeholders informed about what the company is doing and its achievements. This element also keeps the website current and fresh.
However, the true essence of the About section lies located in the categories you can click on. From our Network to Sustainability to Investors, each section is tailored to the particular informational needs of different stakeholders.
This specific approach acknowledges the fact that a company's about us website isn't a one-size-fits-all solution, and must be tailored to meet the needs of a variety of audiences.
If you are looking to partner with investors or potential partners, the Our Network and Our Fleet sections provide critical operational details. Job seekers should read our Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
The design, while simple and standard for a corporate site, the structure is great in delivering relevant information to the right users.
7. Fuji Electric
Fuji Electric is a global maker of top quality technologies and energy-related products. It has a a century-long company history of ingenuity.
The About Us page reflects their standing as an company leader in the industry and emphasizes their reliability, expertise, and commitment to customer satisfaction.
The page opens with a strong promise of value, which emphasizes Fuji Electric is more than just a manufacturer -- they're a business partner who is dedicated to helping organizations overcome challenges.
The "Century of Innovation" section is an important part which celebrates the 100th anniversary of Fuji Electric.
The timeline of key milestones beginning with the production of electrical equipment in 1924 to building their first hydraulic turbine in 1936, demonstrates their decades-long experience and innovative spirit. This history of innovation builds confidence and trust.
The site's homepage then guides customers to specific sections, ranging from products and Locations, to Customer Service along with Tech Tips.
It is able to meet the various information requirements of their company clients, be they partners, customers, or employees.
The tone of the overall is professional and suitable for a global, large company. The emphasis is on the substance of facts, not on flashy graphics or storytelling.
In general, Fuji Electric's About Us web page provides an in-depth review of the business. Though it doesn't have the warmth or engagement of lesser-known brands, it communicates their scale capability, expertise, and dedication to innovation and quality.
To reach their intended audience of large-scale energy and technology customers the approach will likely inspire confidence and trust.
8. World Vision
World Vision is a global human rights organization that aims to empower children and families to fight the effects of poverty and inequality.
The About Us page is a testimonial to their commitment as well as their mission-driven faith, decades of bold, compassionate and courageous.
It immediately draws the attention of viewers with its powerful and emotional words. Words such as "Going until the very end. In a place that no one else has gone." as well as "Dangerously sweethearted."
Their faith's centrality is an ongoing theme, while being clear about their dedication to all children, regardless of religion. The combination of faith and acceptance is striking.
Their timeline is powerful. The story is one of continuous, courageous action from humble beginnings, helping a tiny girl to now serving millions.
For instance, challenging the church on AIDS as well as helping Vietnamese refugees display a desire to take unpopular but necessary positions.
The images of children throughout make for a strong personal bond.
These visuals drive home the real, transformative impact of the work of World Vision.
Globally World Vision's About Us page is an excellent illustration of conveying the mission, belief, and impact with a style that is inspiring.
Six tips for a great About Us page design
Making a great "About Our" page involves more than just listing the components mentioned previously. Here are six practical tips to help you create a page that's visually appealing and is a hit with your target audience.
Favor authenticity over stocks
Original charts and photos beat generic stock photos anytime of the day. Why? They show what is real about you.
Stock photos might be convenient, but they don't tell your unique company story. They're like using someone else's family pictures in your own album. This doesn't really feel real.
When you use images of your actual team and your items, as well as your office environment offer customers a genuine peek behind the workings. You're showing them the faces that make up the brand and what goes into the creation of the product.
It also helps build trust and creates connections.
This is also true for informationgraphics and charts. Data visualizations that are original help users to comprehend and accept the story you tell in a way that simple graphics won't.
An Nielsen Norman Group study talks a bit more about the importance of trust in relation to About Us pages:
"Perhaps one of the most interesting trends that emerged in the most recent round of research is that people now demand companies to demonstrate a heightened level of authenticity and transparency not only on their websites, but in every interaction one may experience with the company. Today, more than ever, consumers are suspicious of organizations and can easily discern the complexities of business jargon, corporate lingo and stock photos.
People favor companies that showcase their customers as being affluent as well as human and easy to understand."
Check page responsiveness
Your About Us page needs to be beautiful and perform well on any device. It's the place page responsiveness is crucial.
Responsive design means your page will automatically adapt to the device it's being read on. Whether it's a desktop monitor as well as a tablet or a smartphone the content you publish will be easy to read and use.
No zooming, no scrolling, no frustration.
Why is this important? because more and more users browse and shop on their phones.
In the event that you're About Us page isn't responsive and responsive, you may be missing the attention of a prospective customer who gets frustrated with the drab mobile interface.
Lower load times
Load time is how long it takes for your page to fully appear in someone's browser.
If you're About Us page takes too long to load, prospective visitors may leave before they've even a glimpse of what your company is all about. That's a missed opportunity to connect and convert.
Rapid load times can boost conversion rates and improve your search engine rankings (Google is a fan of fast sites! ).
There are many ways to make things faster:
- Minimize HTTP requests. Every element on your page (images styles, scripts, and images) needs to make an HTTP request. Streamline your page to reduce the amount of HTTP calls.
- Set up web browser cache. The browser tells the visitor to keep a part of your site so that they load faster on repeat visits.
- Use a content delivery network (CDN). CDNs distribute your content across servers in a chain, to ensure that visitors access your page from the server closest to them.
If you'd like to check the current load time of your About Us page, you can use tools like Google PageSpeed as well as GTmetrix. They will also offer actionable strategies for improving your page's performance.
Are you looking for a good place to begin? If you have a website that is built on WordPress, Jetpack Boost offers easy-to-implement tools that can be used for evaluating and improving the performance of your website.
Take a look at the fold
When you're designing the About Us page, you could hear someone talk concerning "the fold." The fold is the lower part of a user's screen.
Why does this matter? Because everything "above the above the fold" is what a visitor sees first, without having to scroll. This is the most prominent space on your site, and it's your chance to make a great first impression.
Imagine it as the display in a window of a shop. It is important to display your most appealing items in the at the top to get people to visit and look more.
So what should go above the fold on your About Us page? Here are some ideas:
- The headline must be compelling and conveys your distinctive value proposition.
- Visuals with awe-inspiring visuals that show off your brand personality.
- A concise and clear outline of who you are and what you do.
- The call-to-action is designed to encourage new guests to explore further.
Don't try to squeeze excessively into the space. Keep it clean, focused and digestible. You want to pique interest and not overpower.
And while the fold is important, it's not the end-all-be-all. Because of its responsive design, the fold is able to be located in various places in different devices.
A fantastic About Us page takes visitors through a fascinating journey, with every section constructing on each one to tell an intriguing story.
Direct users to take an step
It's important to remember that your About Us page isn't just an opportunity for you to talk about yourself -- it's also powerful in driving actions. The best ways to do that is by putting a distinct call-to action (CTA) near the end of your page.
Imagine that you've recently taken your audience on a the journey of your brand narrative. They're aware of your identity, who you are, the values you're all about and what makes you stand out. It's a great time to ask them to go on your next step along together with you.
Perhaps you're browsing through your products assortment. Perhaps you're signing up to your email newsletter. You can also follow you on social media.
Whatever the case, your CTA must be precise, compelling, and in accordance with your overall branding goals.
Here are some CTA ideas to consider:
- Shop our latest collection. It's the perfect solution if want to drive sales and present your products.
- Connect with our group. This is a strong way to build your email database or a followers on social networks.
- Read our blog post. This is the best option when you are looking to establish your company as an authority on the subject and offer value above the products you sell.
- Contact us. This can be a great option when you are looking to engage in a discussion and establish relationships with your visitors or your partners.
The key is to make your CTA memorable and irresistible. Utilize action-oriented words, eye-catching layout, and a concise message of value.
Utilize numbers that are concrete
They can be your greatest companion. They add credibility, context, and impact to your narrative. But what kind of numbers are we talking about?
Think stats like how many customers you've served or how many items you've sold, or how your business's growth has been. Or maybe it's achievements you've achieved, awards you've hit, or how long you've been operating.
As an example, instead telling people that you have "a lot of happy customers" You could instead declare "we've been privileged to serving over 10,000 satisfied customers." In place of "we've been growing a lot" it could be "we've witnessed a 150 percent increase in sales during the last year."
Numbers make your accomplishments tangible and outstanding. These numbers help prospective customers comprehend your scale, your experience as well as your knowledge.
But a word of caution Be careful not to go overboard. It's not a good idea to make your About Us page to read like a math textbook. Select the most compelling or relevant statistics add them to your story.
An excellent rule of thumb is that of the three. Pick three key numbers to feature, and incorporate them into your narrative. More than that and you'll be apprehensive to your reader.
The context of the text is crucial. One number might be meaningless for your readers. What makes it truly memorable is when you combine it with an explanation of the reason why it is important.
Make sure that people know the truth about you.
Your story is unique Your About Page is a great location to share your story.
Keep in mind that your About page isn't just about your work; it's about why you're there. Show your passion, and be painfully transparent and authentic and ask your viewers to join your journey.