Woo State of Woo State Woo Woo State Woo

     This is the very first portion of a sequence of talks that will highlight the events taking place during the WooConf. It is possible to view the talk on YouTube or you can be read as a selection of most important points on this page.

It has seen a dramatic increase in the last five years. There are more than 32 million downloading. Additionally, it has 3 million users active and hundreds of people who contribute in the Open Source project. It's not just a plug-in anymore. We're a platform, with an active, vibrant community.

Since we've had the opportunity to be successful and influence, now we have the power to influence. According to the well-known saying:

The power of a man comes with the burden of a huge quantity of accountability.

The staff at iSpyder is very careful about their work. carefully. We've taken seriously a look at the entire platform and are working on methods to ensure it is in line with the needs of the customers.

Since the beginning of the year, we've spent lots of time and effort time creating products that will endure for long periods of time and last for a long time to be used by three different types of people including store owners, the builders of stores as well as extension builders. We'd like to provide details about our research and the lessons we've gleaned along with specific description of our plans.

An emphasis on Design and the experience for users

John Maeda joined Automattic in the last year. John is in charge of making sure that we offer the best user experience across Automattic, and that everything that we create is accessible.

Inclusion as a concept is fundamental for our company. We aim to create a world that is commerce and publishing accessible to anyone. This is crucial as our work will be improved when with a variety of perspectives. They can enable us to improve our understanding and depth when figuring for the most effective method to tackle challenges.

The mission of our business is to offer publishing services and commerce to the masses.

In order to support this effort We're investing more time trying to learn about the people we work with at a fundamental and complete approach. We're trying to be sure we're following the right path in order to maximize the positive impact on those that we work with. We're conducting more thorough analysis across the world which includes tests and conversations with almost all those we're able reach.

The year that was just finished was among the best in this regard and allows us to create substantial improvements for every user on our platform.

A Look at Store Builders

This spring, we released 2018, we launched 3.0. The most significant improvements to the release include abstractions such as the brand-new the"CRUD" (Create by scratch, replace and update and delete) classes as well as version 2 of REST API. Abstractions help us distinguish the is the most important components of the API as a whole and are crucial to scaling and giving clients the ability to modify the different aspects that they need to run their business.

This is a significant move toward an ingenuous, abstracted way of development that is based on APIs. It allows us to profit from the many benefits of WordPress however, it's done in a way that is tailored to the needs of the online retail industry. The system doesn't benefit the wider system, allowing anybody to hack at the simultaneously in order to find the data they require in a constant manner, and this causes interoperability issues as well as changes. We'd would like to see this system change to be more rational and ensure that there won't be any unanticipated conflict.

Releases

When we first introduced 3.0 it was not a smooth launch. The team members of our organization were diligently helping users to overcome issues. Kudos for our Happiness Engineers and the Core development team who did an amazing task of meeting the demands of our users.

Lessons we've learned during the process have informed our approach to creating . We learned that we're in need of a better updated and up-to-date users' experience. We've committed ourselves to making significant changes regularly. It's impossible to introduce the latest features if people are afraid of upgrading.

It's tough to announce new products if people are afraid of change.

It's not just our responsibility but is also a vital responsibility to our extension builders as they build stores as well. We're currently working on methods that enable us to all cooperate to achieve this. We're committed to making our upgrade and maintenance experiences our greatest satisfaction.

We're determined to make the upgrading and maintenance services unbeatable.

Automattic's activities include: Automattic are:

• Releases which occur on a regular basis which generally occurs once each quarter (we refer to these in the form of "release trains").
• End-to-end Unit tests and unit tests for our core, as along with all our extensions.
• Testing and manual upgrades with numerous sites before the launch.

The things to be looking forward to for the near future include:

• Faster database tables designed for ecommerce.
• New event queues.
• Improved checkout procedures.
• There's plenty of data-driven research as well as information. If the individual who is in charge of the business isn't aware of what the state of their company is, it's difficult to make the best decision regarding how they can enhance their operations.

Did you know there's an official-licensed development blog? Follow that blog If you're trying to find their route map.

Extension Subscriptions

This is a major improvement to the efficiency of our store design team We now have a number of stores that are large and have an growing customers. We've discovered that we are able to supply store owners with the tools they need to help to manage huge collections of stores as well with customers.

Focus on the store's owner.

We've invested a great deal of time and effort into strategies to help store users with no technical expertise to begin. The solution is a range of current cloud-based applications as well as an easy UX experience for customers (UX). We're offering all of the variety of cloud services absolutely no cost, making the process easier for businesses to set up more quickly.

In 3.2 we added an onboarding process that is an extension of our cloud-based service. Customers who sign up for the first time can receive payments, real-time shipping rates as well as exact sales tax details within 5 minutes of making their initial product!

The product we're creating was created using the expertise and experience of Automattic and the cloud technology infrastructure. Instead of building and maintaining different platforms, we're combining all of our efforts in order to develop the most reliable service, and much more quickly.

Additionally, we'll make the most of Jetpack because it's an extremely reliable platform which can offer cloud-based services. We're working closely with Jetpack's Jetpack Jetpack team to add solutions to meet the unique needs of online shopping. You can expect more cloud-based offerings coming out within the coming months.

Concentrate on Extension Developers

The primary objective of extension developers is to enhance the standard of their offerings. There have been a number of inquiries over the past year from developers of extensions that want to add additional products to the website.

Also, it has been reported that today's extension developers want to have more contact with their customers and greater control over their pages and their documentation. It is logical to conclude that the creation of extensions is a business of software. The efficiency of software businesses depends on the way the developers communicate with their customers.

Following extensive analysis and preparation, we've put in place crucial changes to satisfy the requirements.

• We're offering extension developers more commissions.
• Developers are now in greater control over their web pages and documentation, along with other components of the customer experience using their products for sale
• Developers have now more personalized contact with their customers via customer support to develop personal relationships with clients and obtain firsthand knowledge of the requirements of their customers.

One of the changes we made to our marketplace which we launched in the last year was our decision to offer memberships at an at-a-price (rather instead of 50% reduction). The moment we made this choice, we faced several negative reactions. We tried our best to limit the negative effects on the customers who contacted us. Again, I want to congratulate all of their work as Happiness Engineers for their empathy and dedication to these conversations.

It is vital to describe our reasons for changing to ensure the safety of our users as well as ensure long-term stability for those that we help. Extensions that are available have been designed to be top quality and are worth paying for on a an ongoing basis. We are convinced that this price structure is the benchmark for high-quality software and service for both developers and users of extensions.

We're convinced that this pricing system will establish the proper standard for the quality of the software, as well as the assistance for the customers that use it along with those who develop extensions.

We're also trying to ensure the return of any earnings to the marketplace through increasing the amount of commissions we pay to developers in addition to enhancing support for the main plugin offered by Automattic. In addition, we've implemented live chat support, and significantly increased our service's response time.

To conclude, looking into the future

The period that went by was a busy one for the community. The number of users on the platform is growing, and the amount of users are increasing. It's truly inspiring and heartwarming for the lucky ones to be in the midst of this. This is all happening together, which is a true testimony to the power of open source. Automattic Automattic We're extremely pleased by the progress we've made and are looking at what's the next step.

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