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The Customer Hub is your one-stop customer support hub which allows customers to see their entire purchase history, download invoices, update their credit cards, and even self-cancel their own subscriptions.

 Reduce Customer Support Tickets

Eliminate those layup support requests that are piling up the support queue. With the's Customer Hub, your customers have access to all of the details they need about their order without your staff or you not having to touch a single finger. No more long wait times. Don't be confused about what they have bought.

Customers can visit your Customer Hub using the link on their receipts for orders or subscription charges reminders and many more. Customer Hub utilizes a "magic hyperlink" login system. That means that there's no passwords to keep track of! Customer Hub sends your client an encrypted link, so they don't get locked out.

And did we mention that Customer Hub is available flawlessly with mobile devices? Customers can access assistance they require, regardless of which device they're using. Which is critically important, as our statistics show that just under 60 percent of visitors to Customer Hub are logging in from a mobile device.

 What's new with Customer Hub?

In the course of this update, we have introduced the payment History section within the Customer Hub. This is where customers can see every single past purchase, charge, or refund all in one location.

Customers can view the information of their order simply by clicking each line item of the payment History table. They will be able to look at a fully loaded invoice, breaking down every detail of their order. Instantly see what items were purchased, which tax or shipping charges were charged and what credit card utilized, and much more.

 Provide 'Self-Help' to Customers Support

With the Customer Hub Your customers also have the tools they need to manage their own subscriptions. Let your customers quickly update their credit card on file, see when they'll next be charged and then cancel the subscription completely without assistance from a customer assistance team.

If your customers are able to manage their subscriptions on their own, you will get happier customers and many hours of your time returning every week.

If anyone does need extra attention If they require attention, the Contact Us tab directs them to your emailaddress, profile on social media or to your customer service website. We're making customer service painless.

 is now available on Grow Plans

Customer Hub has previously only was available for our Scale plan. With today's updated updates, this help-boosting feature is now accessible on Grow as well. Customer Hub is now live inside of all Grow as well as Scale accounts.

That means you have the tools that you require to delight your customers, automate your repetitive support tasks as well as give your customer base the resources it requires to get billing assistance.

If you've ever wanted to do this, you may turn off the Customer Hub off by one Click inside your Marketplace Settings.

If you want to make Customer Hub work to benefit your customers, go over to .com now and begin your free trial! Check out how the right features will supercharge your ecommerce.

The brand modern Customer Hub will be the perfect solution to serve your customers and decreasing your workload simultaneously. You can then invest the prior time to create innovative products, increasing your audience, and thrilling your customers.

    Get a free trial on our Grow or Scale plans today to make use of the Customer Hub now!